Cancellations: Cancellations or reservation changes made at least one business day in advance allows me the opportunity to accommodate other guest and will be greatly appreciated.
Cancellations made with less than 24 hours notice will be subject to a charge of 50% of the service fee. No-show reservations are subject to a cancellation fee of 50% of the service appointment to be paid prior to next formal booking.
Late Arrivals: To ensure the promptness of all reservations, I reserve the right to reschedule any reservation that is 15 minutes late or later to another convenient time.
Deposits: A $150 non-refundable fee is required BEFORE ALL COLOR CORRECTIONS. The $150 deposit will go towards your balance. If you cancel your appointment less than 48 hours from your appointment time you lose your deposit. You may reschedule your appointment once, but will lose deposit if cancelled again.
Redo’s: I stand firmly behind all my salon services. I will ask several times if you are happy with the service during your appointment and when you leave. If you are not 100% satisfied you must contact me within 48 hours so I can fix the situation. If you change your mind to receive a different look than discussed charges WILL apply. Small tweaks and adjustments will be honored for one week of the date of service.
Payment: I gladly accept Visa, MasterCard, Discover, American Express, Apple Pay, and Cash for payment of services. If you “forgot” your wallet, or decide you didn’t bring enough money for the discussed price before your service, I am at subject to call the police for theft.
Returns/Refunds: Due to the artistic nature of what I do, I cannot offer refunds on services performed. However I will work tirelessly to ensure you are satisfied on the day of service or agreed upon correction.
Color Formulations: All hair color formulas are the intellectual property of Ashley Seabrook (Hopper)
I unfortunately cannot give you your formula or application process. If you move out of state, I will be happily to call your next salon and give them your formula.
Privacy: All Information gathered for The H Society will not be shared, sold, or available for public information. All contact information given will be private.